Letter To Wendy's
To Whom It May Concern,
The recent addition to your "value menu," of a "Buffalo Crispy Chicken" sandwich was a pleasant surprise. However after trying said sandwich today I wish to register a complaint.
When I returned to my office cubicle for lunch today, anticipating the "buffalo chicken" as advertised, I was considerably disappointed. What you have marketed as "buffalo" chicken is merely spicy chicken. What's more, I noted that you chose to compensate for the rather dry meat by adding mayonnaise to the sandwich, even further departing from the "buffalo" genre.
Contrary to certain cute restaurant logos, Buffalo chicken, as a culinary item, is so named because it originated in Buffalo, New York. More specifically at the Anchor Bar, in Buffalo, New York. In other words it has a traceable origin. You can even buy the authentic original buffalo sauce, now mass-marketed by said Anchor Bar, online and have it shipped directly to you, as well as finding it in grocery stores nationwide. Therefore I find it implausible that your food researchers were unable to learn what "buffalo chicken" is supposed to taste like. Their decision to create a spicy sandwich lacking the "buffalo" flavor profile can therefore only be described as intentional deception.
Granted, the exact spices used in the Anchor Bar's formula are a proprietary secret. However restaurants around the country have been able to come up with reasonable approximations based on the flavor profile. As plainly as I can state it, your sandwich is not "buffalo" flavored at all.
Additionally, the spices themselves are merely one aspect of buffalo chicken. It is traditionally served with blue cheese dressing as and accompaniment. Therefore the sauce which ought to accompany your sandwich should, by all reasonable expectations, be of the blue cheese variety. Not mayonnaise by any means. I realize for mass appeal you may be forced to compromise and use some sort of ranch dressing. This latter compromise would be regrettable, yet understandable. But mayonnaise doesn't remotely fit the flavor profile one should expect in a "buffalo chicken" sandwich.
It would be a shame if your fine organization played a prominent role in debasing the term "buffalo" to mean merely "spicy." We all know what happened when the term "Cajun" became debased in such a manner. That's right, the Cajun Cook died. Do you want more death on your hands, Wendy's? Would you befoul your late founder's reputation that way?
Kindly correct the name of this sandwich and all will be well between us once again.
Sincerely,
Doug Williams
The recent addition to your "value menu," of a "Buffalo Crispy Chicken" sandwich was a pleasant surprise. However after trying said sandwich today I wish to register a complaint.
When I returned to my office cubicle for lunch today, anticipating the "buffalo chicken" as advertised, I was considerably disappointed. What you have marketed as "buffalo" chicken is merely spicy chicken. What's more, I noted that you chose to compensate for the rather dry meat by adding mayonnaise to the sandwich, even further departing from the "buffalo" genre.
Contrary to certain cute restaurant logos, Buffalo chicken, as a culinary item, is so named because it originated in Buffalo, New York. More specifically at the Anchor Bar, in Buffalo, New York. In other words it has a traceable origin. You can even buy the authentic original buffalo sauce, now mass-marketed by said Anchor Bar, online and have it shipped directly to you, as well as finding it in grocery stores nationwide. Therefore I find it implausible that your food researchers were unable to learn what "buffalo chicken" is supposed to taste like. Their decision to create a spicy sandwich lacking the "buffalo" flavor profile can therefore only be described as intentional deception.
Granted, the exact spices used in the Anchor Bar's formula are a proprietary secret. However restaurants around the country have been able to come up with reasonable approximations based on the flavor profile. As plainly as I can state it, your sandwich is not "buffalo" flavored at all.
Additionally, the spices themselves are merely one aspect of buffalo chicken. It is traditionally served with blue cheese dressing as and accompaniment. Therefore the sauce which ought to accompany your sandwich should, by all reasonable expectations, be of the blue cheese variety. Not mayonnaise by any means. I realize for mass appeal you may be forced to compromise and use some sort of ranch dressing. This latter compromise would be regrettable, yet understandable. But mayonnaise doesn't remotely fit the flavor profile one should expect in a "buffalo chicken" sandwich.
It would be a shame if your fine organization played a prominent role in debasing the term "buffalo" to mean merely "spicy." We all know what happened when the term "Cajun" became debased in such a manner. That's right, the Cajun Cook died. Do you want more death on your hands, Wendy's? Would you befoul your late founder's reputation that way?
Kindly correct the name of this sandwich and all will be well between us once again.
Sincerely,
Doug Williams
Posted by Doug Williams on
Monday June 11, 2007 at 8:37pm
